Shipping Policy

Thank you for shopping with Amirah. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below.

1. Shipping Coverage

Amirah currently ships across Pakistan.

At this time, we do not offer international shipping.

2. Order Processing

• Orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales, promotional events, or holidays, order processing may take slightly longer.

3. Delivery Time

Estimated delivery times are:

• Major Cities: 2–4 business days
• Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to courier operations or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Standard Shipping Charges Rs. 200. Free delivery for orders above Rs. 3499.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking number (where available) so you can monitor your shipment.

6. Delivery Attempts

Our courier partner will make reasonable attempts to deliver your order.

If delivery cannot be completed because:

• the delivery address is incorrect,
• the recipient is unavailable, or
• the order is refused,

the package may be returned to Amirah. Additional shipping charges may apply for re-delivery.

7. Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

• Severe weather conditions
• Public holidays
• Natural disasters
• Courier service disruptions
• Other circumstances beyond our control

We appreciate your patience in such situations.

8. Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact our customer support within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number
• Clear photos of the package and product
• A brief description of the issue

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Amirah is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.

10. Cash on Delivery (COD)

If Cash on Delivery (COD) is available, payment must be made in full to the courier at the time of delivery.

Please ensure someone is available to receive and pay for the order.

11. Contact Us

If you have any questions about shipping or your order status, please contact our customer support through the contact information available on our website.

Thank you for shopping with Amirah. We appreciate your trust and look forward to serving you.